It contains most of the global couriers as well as local shipping providers and post/EMS companies. Track a PKG offers a quick way to track trace your package. This was important because mail delivery often included multiple couriers in varying environmental circumstances, which made it possible for a mail to get lost. Package tracking developed historically because it provided customers information about the route of a package and the anticipated date and time of delivery. Package tracking (or package logging) is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery. If you were notified by a shipper that they have sent out a package and believe it has been delayed or possibly lost, contact the customer service. If you do not have the tracking number from the label or receipt, please contact the shipper. With nearly 19 million containers carried in 2017, the generalization of smart containers in the Group’s fleet will allow to collect and analyze a lot of information necessary to improve the service offered to customers and will help them optimize their supply chain.The tracking number is given to the sender when they make the shipping order with CMA CGM. On this occasion, Mathieu Friedberg, Senior Vice-President Commercial and Agency Network, declared: “CMA CGM reaffirms its Customer Centricity Strategy by offering this innovative solution. Through this innovative solution, CMA CGM reaffirms the importance of Customer Centricity in its strategy, translating its willingness to build innovative solutions for its customers. Businesses opting for TRAXENS by CMA CGM will thus be able to identify logistical difficulties and implement concrete solutions to optimize costs and security. In addition to the transferred data, a project team follows and supports the customers in analyzing their data. In order to enable the supply chain’s optimization, TRAXENS by CMA CGM can come with a complete diagnostic offer.

A personalized support service adapted to customers’ needs The management of the supply chain is eased through an online intuitive and user-friendly interface updated in real time. Thanks to its near-real-time alert system, the Group’s clients can efficiently track their merchandise and thus be more reactive at each step of the transport. Outside temperature variations – and soon humidity and temperature inside the container.Containers’ position, anywhere whether is it at sea or on land.TRAXENS by CMA CGM is a connected box fixed on the container allowing to measure: An optimized management at each step of the transport Today, the Group has decided to deploy it at a larger scale and to make it available to all CMA CGM customers. As part of its Customer Centricity strategy, CMA CGM Group, a leading worldwide shipping group, has the pleasure to announce the commercialization of connected containers offers: TRAXENS by CMA CGM.Īs the first company to have invested in TRAXENS, thus participating in its development, CMA CGM has led various and numerous tests of this French start-up’s unique solution.

Cma tracking